Australian High Commission

Passports: Passport Collections

The Australian Passport Office (APO) is currently seeing strong demand for passports. For this reason, it is advising its customers to apply for or renew their passport well ahead of their planned travel dates. The APO is therefore recommending, at least for now, that they allow up to six weeks to get a new passport.

 You may choose to collect at our office or have the passport delivered to you in Singapore. Please advise the interviewing officer at the time of your lodgement if you are travelling within the next 6 weeks.

Passports are printed in Australia so we are unable to offer a priority service in Singapore. Please see How long to get a passport | Australian Passport Office (


If you are collecting your new passport at our office, you must return the old passport at collection before we can give you the new passport.  If the new passport is being delivered to you, your current passport will be automatically cancelled 30 days after the new one being issued.  You are responsible to cancel your old passport physically when you receive the new one in the mail.  Please ensure you do not use the old passport once you receive the new one.

Passports will be delivered by Singapore Registered Mail to a local address, free of charge. 

No appointment is required for passport collections. Collection times are Monday to Friday: 8:30am-4:00pm (excluding public holidays).